EDUCATION
Universities, colleges, schools
When the UK's leading academic institutions turn to you for training you know you're doing the right thing. And whilst it's always nerve-wracking when our trainers have professors and doctors and vice chancellors in the audience they wouldn't have it any other way. Not least because training, as the saying goes, is a two way street and we're always learning from our trainees.
The training we deliver to this sector is varied but includes our range of dealing with difficult people courses, media training and, increaingly, social media courses as researchers, teachers and students find new ways of communicating their work to a wider public audience.
Our education clients work with us in two main ways. Most ask us to tailor our courses to their specific organisational needs and deliver the training in-house. For example, a university or college will ask us to equip its public-facing colleagues with the skills to handle the media and translate often complex concepts into a 30 second soundbite, short blog post or TED talk without dumbing down. But when there are only a few people who need training or their needs are more generic they send their staff to our open, public workshops.
If you can't see the course you're looking for here or would like to discuss your training needs with one of our trainers just get in touch via our contacts page.
POPULAR COURSES
This small selection of courses represents our best sellers in this sector. Click on the magnifying glass to see a short overview of each course or on the name to read the full description. And remember that if you book us to deliver any our workshops in-house the content can be tailored to your specific organisational needs.
CRISIS COMMUNICATIONS
This course is aimed at individuals and organisations who may have to deal with the media during a crisis, whether that event is externally triggered – for example, by a so-called “act of God” – or internally by some kind of error, omission or malpractice. Participants are likely to be experienced in media and communications or hold senior management positions. During a crisis their roles may be public-facing or behind-the-scenes. Attendance is strongly recommended for staff from organisations such as local authorities, health trusts and housing associations that have a legal obligation to plan and prepare for emergencies under the Civil Contingencies Act.
Click here for the full programme, dates and venues (for face-to-face sessions).
DEALING WITH DIFFICULT PEOPLE
Awkward customers. Prickly colleagues. Meddlesome managers. Difficult behaviour can manifest itself in many ways in the workplace. But whoever it comes from, one thing’s for certain: the stress it causes can really hurt - even to the extent of illness and absenteeism. It also takes its toll on productivity and can be extremely time consuming. So, in this virtual training course you’ll learn how to deal rationally with difficult people whose behaviour can become demanding and aggressive. Find out how to say no and mean no. Discover how to be more assertive. Develop skills to cope by not taking things personally. And recognise the key stages in conflict escalation.
Click here for the full programme, dates and venues (for face-to-face sessions).
PRESENTATION SKILLS MASTERCLASS
Giving a presentation fills most of us with dread. Even the thought of standing up in front of a few colleagues (or, these days, sitting down in front of a webcam) can turn our legs to jelly. So, the prospect of speaking to an audience of hundreds can render normally calm and coherent individuals into gibbering, nervous wrecks. It doesn't need to be this way. Say hello to your nerves. Embrace them and turn the energy they bring into something productive rather than destructive. Let that energy stir your creative juices and make your next presentation – online or offline - extraordinary instead of ordinary. Memorable instead of forgettable. Enjoyable instead of tolerable (for you and the audience). But, most important of all, effective instead of ineffective.
Click here for the full programme, dates and venues (for face-to-face sessions).
WRITING FOR THE WEB
We don’t read like we used to. In a linear fashion. Line by line. Page by page. Chapter by chapter. These days words are viewed more on screens than they are on paper. The web has turned us into skimmers and dippers - skimming online content until we see something interesting and only then dipping deeper. Which presents writers with a huge challenge. Because reading differently means writing differently.
Click here for the full programme, dates and venues (for face-to-face sessions).
Can't see the course you're looking for here?
These aren't the only courses we deliver for the sector. You can explore the complete range on our A-Z course finder page.
