If you dread giving a presentation or quite enjoy the buzz but would like to communicate more effectively then this workshop is for you. It's suitable for participants from the profit and non-profit sectors as both are, in effect, “selling” something - whether to increase financial or social capital. You'll learn how to give engaging and purposeful presentations that get the audience doing exactly what you want.

Giving a presentation fills most of us with dread. Even the thought of standing up in front of a few colleagues (or, these days, sitting down in front of a webcam) can turn our legs to jelly. So, the prospect of speaking to an audience of hundreds can render normally calm and coherent individuals into gibbering, nervous wrecks. It doesn't need to be this way. Say hello to your nerves. Embrace them and turn the energy they bring into something productive rather than destructive. Let that energy stir your creative juices and make your next presentation – online or offline - extraordinary instead of ordinary. Memorable instead of forgettable. Enjoyable instead of tolerable (for you and the audience). But, most important of all, effective instead of ineffective.

Listening, like all skills, can be mastered through guidance, practice and persistence. This three hour practical and cost-effective online course is designed around numerous examples of good and bad listening techniques so delegates can see clearly which methods work and which do not. All sessions include exercises to allow delegates to practice the listening skills discussed. Delegates will explore listener personalities, types of listening, bad listening habits, toxic words, questioning skills to encourage constructive conversations and much more.

Zoom has rapidly become the go-to platform for home workers everywhere. But few are using it and other services like Microsoft Teams to their full potential. So this three hour online workshop will help you make the most of the Zoom boom by guiding you through the technical, editorial and presentational barriers to effective communication.