DEALING WITH DIFFICULT PEOPLE

Our dealing with difficult people range of courses - including our best-selling workshop of the same name - has been put together to help you manage conflict in the workplace, transform dysfunctional teams, be more assertive and cope with bullying and harassment in a practical, engaging and interactive way. Learning tools include case study, group discussion and debate in a safe and confidential environment.

Many of these courses are run publicly (that is, open to all comers) at venues across the UK. Others are offered on demand and we ask you to add your name to a waiting list. All are available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Plus, of course, we come to you which saves travelling time and expenses.

Read our newly-launched difficult people blog for insight and offers on workplace conflict.

COURSE LIST

This icon Online course means it’s an online course.This Face to face workshop means it’s a face-to-face workshop.
Click on the magnifying glass to see a short overview of each course or on the name to read the full description.

Face to face course DEALING WITH DIFFICULT PEOPLE  
Face to face course MANAGING DIFFICULT TEAMS  
Face to face course MEDIATION & NEGOTIATION TECHNIQUES  
Face to face course HANDLING AWKWARD CONVERSATIONS  
Face to face course ASSERTIVENESS TECHNIQUES  
Face to face course COMPLAINT HANDLING TECHNIQUES  
Face to face course RESOLVING CONFLICT  
Face to face course DEALING WITH BULLYING & HARASSMENT  
Face to face course DEALING WITH DIFFICULT CALLERS  
Online course DEALING WITH DIFFICULT PEOPLE  

Can't see the course you're looking for here?

Some courses are fiendishly difficult to categorise so if you canít find what youíre looking for under this heading maybe itís listed elsewhere. You can check on the complete range on our A-Z course finder page.

What our clients say:

"An excellent course that was very well presented by a trainer who was clearly experienced in his field and put his message across in a relaxed and good humoured manner. Thank you."

info@acmtraining.co.uk
01584 890970

ACM Training
Crosshands
Coreley
Ludlow
Shropshire
SY8 3AR

ACM Training is a trading name of Crosshands Limited. Our registered office is at the above address and our registration number is 03136393.

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