Our dealing with difficult people range of courses - including our best-selling workshop of the same name - has been put together to help you manage conflict in the workplace, transform dysfunctional teams, be more assertive and cope with bullying and harassment in a practical, engaging and interactive way. Learning tools include case study, group discussion and debate in a safe and supportive online environment.
Like all our courses they can be delivered in a variety of ways from inexpensive, self-guided modules, through to live, trainer-led sessions either just for you or with other learners in a public or private group.
Click on the magnifying glass to see a short overview of each course or on the name to read the full description and check availability.
Some courses are fiendishly difficult to categorise so if you canít find what youíre looking for under this heading maybe itís listed elsewhere. You can check on the complete range on our A-Z course finder page.
"An excellent training session, very well run and very engaging. I would go as far as to say probably the best training session I have ever been on."