DEALING WITH BULLYING & HARASSMENT

Bullying and harassment is most common in organisations with poor workplace cultures. Bullying and harassment at work takes many forms. It may be covert and insidious or a one-off, blatant instance of bullying behaviour. This behaviour can result in low levels of job satisfaction, a low opinion of management, physical and mental problems for the individual and increased absences, turnover and resignations, as well as poor morale and performance, leading to loss of productivity and a culture of fear and blame, for the organisation.

If you have experienced bullying or harassment, or if you are responsible for line managing anyone who has had this experience, where their health, safety and well-being is one of your key responsibilities, then this course is a must.

Read our newly-launched difficult people blog for insight and offers on workplace conflict.

Register your interest in a public group session

We understand individuals and small businesses may not have the resources to book an exclusive group or one-to-one session, so we operate a wait list system. Give us you contact details and when enough people have registered their interest we'll be in touch to organise a date. For most sessions you'll be alongside (virtually that is) no more than five other trainees.

Organise an in-house private course

This is the way most organisations choose to work with us. You get to choose the workshop, nominate who you want to sit the session, fix a time and date that suits everyone and decide whether you want online or in-person delivery. We do the rest – even down to tweaking the training to match your specific needs. All we need is a bit of information about you so click the organise button to get the ball rolling.

Price

From £999 per session

Read our newly-launched difficult people blog for insight and offers on workplace conflict including articles about bullying and harassment.

The topics covered in this one-day course include:

Introduction

Outline of the impact of bullying, how bullying affects a team, department and organisation;
Where and how bullying and harassment happens;
Harassment and the law, bullying and the law;
Types of discrimination, protected characteristics, and examples of harassment.

Recognising Bullying and Harassment

Recognise the overt and covert signs of bullying and harassment at work;
Examples of bullying and harassment and accepted definitions;
The risk factors that lead to bullying;
The role that culture plays;
Guidance on fostering a healthy culture and know how to manage and prevent bullying and harassment.

Procedures and Guidelines

The need for a bullying and harassment policy;
Know how to carry out a risk assessment and how to implement control measures that will reduce and eliminate risks;
Having management standards, informal measures, formal complaints procedures, mediation, constructive dismissal, employment tribunals and retaining case data.

Supporting Employees

The reasonable steps that managers must take to protect and support employees who are at risk of bullying
The steps, include listening to a complaint, providing advice, confidentiality, counselling, rehabilitation, sickness absences, return to work interviews and fit to work notes.
Recognise the effects that bullying and harassment have on the individual, those who witness it, and on the team and the organisation.

FACILITATOR

Many of our organisational development courses are led by Sandy Keating. Her background is in marketing and management. She couples this with her extensive experience in adult vocational education and learning. It's a highly effective combination.

FEEDBACK

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IN HOUSE

This workshop is available for in-house delivery which is cost effective if you've got more than a few people who need training with the added advantage that course content can be tailored to your specific organisational needs. Contact the trainer to discuss your requirements.

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